Customer Service Sales Representative

Tata Capital Finance Ltd; Andhra Pradesh; On-site; INR 280,000 - 480,000; Full time

Job summary

Tata Capital Finance Ltd in Andhra Pradesh invites graduates for a field-based Sales role spanning customer service, financial inclusion and housing finance. Based in Salur, Sriram Nagar Colony, you will drive client acquisition and build relationships.

You will identify target areas, pre-screen segments, manage logins and disbursements, cross-sell products and promote the TCFSL brand while ensuring RBI compliant practices.

Qualifications

• Graduate in any discipline.

Responsibilities

• Identify target areas for prospective business.
• Pre-screen customer segments as per norms.
• Support login and disbursement processes.
• Enhance customer satisfaction by understanding needs and cross-selling products.
• Execute sales promotions to raise brand interest.
• Build internal and external client relationships and brand presence.
• Ensure vendor empanelment and cultivate new vendor ties.
• Develop strong distribution channels.
• Ensure compliance with Audit and RBI regulations.

Skills

Prospecting

Customer segmentation

Cross-selling

Relationship building

Channel development

Regulatory compliance

Education

Graduate in any discipline

Job description

Customer Service - Sales - Financial Inclusion - Housing - EM - Sales - Salur - Sriram Nagar Colony - CRE Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.