Customer Service Representative

Kara Healthcare

India

On-site

INR 223,200 - 334,800

Full time

14 days+
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Job summary

A healthcare company in India is seeking an entry-level Customer Service Representative to facilitate communication with customers through phone, email, and chat. The ideal candidate should have 1-3 years of relevant experience and excellent interpersonal skills. Responsibilities include answering product-related inquiries and working with various departments to meet customer needs. This full-time position offers an opportunity to grow within the healthcare industry.

Qualifications

  • At least 1 - 3 years' of relevant work experience.
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
  • Ability to multi-task, organize, and prioritize work.

Responsibilities

  • Communicate with customers via phone, email and chat.
  • Provide knowledgeable answers to questions about product, pricing and availability.
  • Work with internal departments to meet customer's needs.
  • Data entry in various platforms.

Skills

Excellent phone etiquette
Verbal communication skills
Written communication skills
Interpersonal skills
Organizational skills
Ability to multi-task

Job description

Direct message the job poster from Kara Healthcare

CEO & Founder at Kara Healthcare | Driving Growth, Enhancing Quality with Proven Care Models

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Follow our CEO Nitesh Somani on Linkedin (click on the name) Nitesh Somani or Kara Healthcare to find out more Kara Healthcare LinkedIn

Responsibilities
  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
Qualifications
  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service

Industries

Hospitals and Health Care

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