Customer Care Professional

Cats Edutech; Nagpur District; On-site; INR 200,000 - 300,000; Full time

Job summary

Cats Edutech in India is seeking a dedicated customer support associate to handle inquiries and resolve issues with courtesy and accuracy.

You will collaborate with internal teams to improve processes, maintain records of interactions, and contribute to a high-quality customer experience.

Responsibilities

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and implement process improvements to enhance customer experience.
• Maintain accurate records of customer interactions and transactions.

Job description

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and implement process improvements to enhance customer experience.
• Maintain accurate records of customer interactions and transactions.

Disclaimer: This job posting qnd Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.