Call Center Executive

Matrimony.com Limited; Chennai District; On-site; INR 250,000 - 400,000; Full time

Job summary

Matrimony.com Limited in Chennai seeks a customer service professional to handle inquiries, resolve issues, and deliver friendly, efficient support. This is an on-site role based in Chennai.

You will work in a collaborative team, apply problem-solving skills to address complex issues, and maintain accurate records of all interactions, ensuring high-quality service and customer satisfaction.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service and ensure satisfaction.
• Work effectively in a team to achieve common goals.
• Utilize problem-solving skills to address complex issues.
• Maintain accurate records of customer interactions and transactions.
• Continuously update knowledge of products and services.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service and ensure satisfaction.
• Work effectively in a team to achieve common goals.
• Utilize problem-solving skills to address complex issues.
• Maintain accurate records of customer interactions and transactions.
• Continuously update knowledge of products and services.

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.