Customer Service Executive

Tata Capital; Yamunanagar; On-site; INR 300,000 - 500,000; Full time

Job summary

Tata Capital in India is seeking a customer support specialist to handle inquiries and resolve issues with professionalism. You will provide timely product information and work to build long-term customer satisfaction.

The role emphasizes product knowledge, collaboration with internal teams, and implementing process improvements to enhance the customer experience. Prior customer service experience is preferred, and you will contribute to ongoing service enhancements.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to ensure long‑term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and implement process improvements to enhance customer experience.
• Maintain high levels of product knowledge to effectively support customers.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to ensure long‑term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and implement process improvements to enhance customer experience.
• Maintain high levels of product knowledge to effectively support customers.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.