Customer Service Executive

Tata Capital; Meerut; On-site; INR 180,000 - 240,000; Full time

Job summary

Tata Capital in Meerut, Uttar Pradesh, is seeking a customer service professional to handle inquiries and resolve issues in a courteous, timely manner.

You will provide accurate information about products and services, build strong relationships for long-term satisfaction, collaborate with internal teams, and identify opportunities to upsell or cross-sell.

Responsibilities

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and maintain a thorough understanding of company products and services.
• Identify opportunities to upsell or cross-sell products or services.

Job description

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and maintain a thorough understanding of company products and services.
• Identify opportunities to upsell or cross-sell products or services.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.