Customer Service Executive

Tata Capital; Solapur; On-site; INR 300,000 - 400,000; Full time

Job summary

Tata Capital in Solapur, Maharashtra invites applications for a customer service representative role. You will handle customer inquiries, provide accurate information on products and services, and build strong relationships to boost loyalty.

The position requires collaboration with internal teams to resolve complaints, implement process improvements, and maintain up-to-date product knowledge to deliver excellent support to customers.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to increase loyalty and retention.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and implement process improvements to enhance customer experience.
• Maintain high levels of product knowledge to effectively support customers.

Job description

• Handle customer inquiries and resolve issues professionally.


• Provide timely and accurate information about products and services.


• Build strong relationships with customers to increase loyalty and retention.


• Collaborate with internal teams to resolve complex customer complaints.


• Develop and implement process improvements to enhance customer experience.


• Maintain high levels of product knowledge to effectively support customers.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.