Customer Service Executive

Tata Capital; Anantapuramu District, Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Tata Capital is seeking a customer service professional in India to join our team. You will handle customer inquiries, resolve issues professionally, and provide timely, accurate information about products and services.

The role focuses on building strong relationships for long-term satisfaction, collaborating with internal teams to resolve complex complaints, and continuously improving processes to enhance the customer experience.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to ensure long‑term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and implement process improvements to enhance customer experience.
• Maintain high levels of product knowledge to effectively support customers.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to ensure long‑term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and implement process improvements to enhance customer experience.
• Maintain high levels of product knowledge to effectively support customers.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.