Customer Service Representative

Klay Preschool And Daycare; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

KLAY Preschool and Daycare in Bengaluru is seeking a customer support executive to handle inquiries, resolve issues, and maintain knowledge of policies. You will collaborate with internal teams to resolve complex complaints and look for upsell opportunities while ensuring high standards of service.

Join a dynamic team at a leading daycare brand. Prior experience in customer service is helpful; strong communication and courteous professionalism are essential. Training provided.

Responsibilities

• Handle customer inquiries professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Maintain thorough knowledge of company policies and procedures.
• Identify opportunities to upsell or cross-sell products or services.

Job description

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Maintain thorough knowledge of company policies and procedures.
• Identify opportunities to upsell or cross-sell products or services.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.