Customer Service Executive

Tata Capital; Pudur; On-site; INR 250,000 - 350,000; Full time

Job summary

Tata Capital is seeking a Customer Support Executive in India to handle inquiries, resolve issues professionally, and provide timely information about products and services. Attention to detail and empathy are essential as you guide customers through our offerings.

You will build strong relationships to ensure long-term customer satisfaction, maintain accurate records of interactions, escalate complex problems to senior management when needed, and collaborate with internal teams to continuously

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Identify and elevate complex issues to senior management when necessary.
• Collaborate with internal teams to improve overall customer experience.
• Maintain accurate records of customer interactions and transactions.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Identify and elevate complex issues to senior management when necessary.
• Collaborate with internal teams to improve overall customer experience.
• Maintain accurate records of customer interactions and transactions.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.