CUSTOMER SERVICE EXECUTIVE

Muthoot Fincorp Ltd.; Hanamkonda; Presencial; INR 200 000 - 320 000; Tempo integral

Resumo da oferta

Muthoot Fincorp Ltd. in Telangana is looking for graduates to join as Branch Relationship Officers. You will promote lending products, handle day-to-day transactions, and drive customer acquisition through referrals.

Freshers or candidates with up to 1 year in lending/financial services will gain exposure to cross-selling, upselling, and branch profitability, with emphasis on local language and English communication.

Qualificações

• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English

Responsabilidades

• To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches.
• Promote and maintain positive relations with all contacts, customers, and potential customers
• Achieve desired level of productivity to meet & contribute towards branch profitability targets.
• Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
• Conduct promotional activities for marketing and drive referral programs for customer acquisition
• Responsible to handle day to day transactions and valuables.
• Maintain all data and records related to daily transactions
• Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being

Conhecimentos

Cross Selling / Upselling

Communication Skills

Business Development

Process Knowledge/ Orientation

Formação académica

Graduate

Descrição da oferta de emprego

Responsibilities

• To ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches.
• Promote and maintain positive relations with all contacts, customers, and potential customers
• Achieve desired level of productivity to meet & contribute towards branch profitability targets.
• Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
• Conduct promotional activities for marketing and drive referral programs for customer acquisition
• Responsible to handle day to day transactions and valuables.
• Maintain all data and records related to daily transactions
• Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being

Knowledge, Skills & Attributes

• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English

Role Requirements

• Educational Qualification – Graduate
• Experience – Freshers / 1 year experience in lending / financial services