Customer Service Assistant

Darwinbox Digital Solutions Pvt. Ltd.; Jaipur; On-site; INR 150,000 - 190,000; Full time

Job summary

Marks and Spencer in Jaipur is seeking a Customer Service Assistant to greet customers, assist with their needs, and maintain store standards. The role involves supporting visual merchandising, cash handling, and learning store procedures with on-the-job training.

The position is full-time, located at Vaishali Nagar, Jaipur, and offers entry-level growth within the Store Operations department.

Qualifications

• Minimum 12th Pass or graduate.
• Good communication and customer service skills.

Responsibilities

• Greet and assist customers to help them find what they need.
• Support store standards and product displays.
• Learn store procedures including stocking, housekeeping and cashiering.

Education

12th Pass

Any Graduate

Job description

Vaishali Nagar, Jaipur, Jaipur, Rajasthan, India

0 - 2 Years

Full Time

Job Description

JOBPROFILE

Jobtitle

CustomerService Assistant

Reward level:

Associates2

Reportingto:

CommercialManager/ Store Manager

Qualification:

Preferred

Minimum12 th Pass

AnyGraduate

KeyDeliverables (Essentialfunctions & Responsibilities of the Job) :

Asa Customer Service Associate at Marks and Spencer, your main role isto assist customers, maintain store standards, and learn the basicsof store operations. Your key responsibilities include:

1.Customer Service:

Greet& Assist Customers: Welcome customers with a friendly attitude and help them find whatthey need.

UnderstandCustomer Needs: Listen to customers, understand their preferences, and recommendsuitable products.

2.Store Standards:

SupportVisual Merchandising: Help maintain the store's appearance by following guidelines forproduct displays.

ProperProduct Handling: Ensure products are handled carefully and organized correctly on theshelves.

3.Basic Operations:

LearnStore Procedures: Follow company guidelines for tasks like stocking, housekeeping, andcashiering.

Assistwith Cashiering: When needed, help with basic cashier duties to provide smoothservice.

On-the-JobTraining: Take part in training sessions to improve your skills and growwithin the role.

Job Snapshot

Updated Date

25-09-2026

Job ID

Job_733

Department

Store Operations

Location

Location Vaishali Nagar, Jaipur, Jaipur, Rajasthan, India