Customer Service Assistant

Retailio; Jaipur; On-site; INR 120,000 - 160,000; Full time

Job summary

Retailio at Pacific Mall, Jaipur, Rajasthan, India is seeking a Customer Service Assistant to greet customers, understand their needs, and guide them to suitable products. The role emphasizes friendly service and early exposure to store operations.

Responsibilities include assisting with cashiering, maintaining storefront displays, stocking and housekeeping, and participating in on-the-job training to grow within the role.

Qualifications

• Minimum 12th pass required.
• Any graduate is acceptable.
• Strong customer service and communication skills are essential.

Responsibilities

• Greet and assist customers with a friendly attitude.
• Understand customer needs and recommend suitable products.
• Support visual merchandising and maintain store displays.
• Ensure proper product handling and organized shelves.
• Learn and follow store procedures for stocking, housekeeping, and cashiering.
• Assist with cashier duties when needed.
• Participate in on-the-job training to grow in the role.

Skills

Customer service

Communication

Education

12th Pass

Any Graduate

Job description

Pacific Mall, Jaipur, Jaipur, Rajasthan, India

0 - 5 Years

Full Time

Job Description

JOBPROFILE

Jobtitle

CustomerService Assistant

Reward level:

Associates2

Reportingto:

CommercialManager/ Store Manager

Qualification:

Preferred

Minimum12 th Pass

AnyGraduate

KeyDeliverables (Essentialfunctions & Responsibilities of the Job) :

• 1.Customer Service:
• Greet& Assist Customers: Welcome customers with a friendly attitude and help them find whatthey need.
• UnderstandCustomer Needs: Listen to customers, understand their preferences, and recommendsuitable products.
• 2.Store Standards:
• SupportVisual Merchandising: Help maintain the store’s appearance by following guidelines forproduct displays.
• ProperProduct Handling: Ensure products are handled carefully and organized correctly on theshelves.
• 3.Basic Operations:
• LearnStore Procedures: Follow company guidelines for tasks like stocking, housekeeping, andcashiering.
• Assistwith Cashiering: When needed, help with basic cashier duties to provide smoothservice.
• On-the-JobTraining: Take part in training sessions to improve your skills and growwithin the role.

Job Snapshot

Updated Date

07-09-2026

Job ID

Job_693

Department

Store Operations

Location

Location Pacific Mall, Jaipur, Jaipur, Rajasthan, India