Customer Care Executive

Tech Mahindra Limited; Dadri, Gautam Buddha Nagar, New Delhi; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Both side cabs

Incentives

Job summary

Tech Mahindra Limited in Uttar Pradesh is hiring for an entry-level international voice process role. You will resolve international customer queries over calls and assist with billing issues to ensure satisfaction.

Ideal candidates have at least 1 year of international BPO voice experience, are 12th pass, comfortable with rotational and night shifts, and possess good English communication skills. Benefits include cabs for both sides and incentives.

Qualifications

• At least 1 year of international BPO experience in voice process.
• Minimum 12th Pass.
• Comfortable with rotational and night shifts.
• Good English communication skills.

Responsibilities

• Resolve international customer queries over calls
• Interact with customers for resolving billing issues
• Identify and assess customer needs to achieve satisfaction

Skills

International BPO experience

Voice process

English communication

Education

12th Pass

Job description

Role & responsibilities :

Resolve international customer queries over calls

interact with customers for resolving billing issues

identify and assess customer needs to achieve satisfaction

Preferred candidate profile

Should have at least 1 year international bpo experience in voice process

Minimum 12th Pass

be comfortable with rotational and night shifts

Good English communication skills

Perks and benefits

Both side cabs

Incentives

Contact: SHIVANGI

Call OR WhatsApp [phone]

Email [e-mail]