Customer Care Executive- Voice Process

Wipro; Navi Mumbai; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

1-way cab provided

Job summary

Wipro is hiring for an International Voice Process | Customer Support role in Navi Mumbai. Freshers to 1 year of experience can apply. The position is full-time and office-based with night shifts.

5 working days per week and 1-way cab facility provided. Immediate joining preferred. The role involves handling international customer queries, delivering professional support, resolving concerns, and maintaining accurate interaction records.

Qualifications

• Freshers and candidates with up to 1 year of experience can apply.
• Good English communication skills are mandatory.
• Comfortable working in night shifts.
• Strong customer-handling and interpersonal skills.

Responsibilities

• Handle international customer queries through inbound/outbound calls.
• Provide effective and professional customer support.
• Resolve customer concerns and maintain service quality.
• Maintain accurate records of customer interactions.

Skills

Good English communication

Customer-handling

Interpersonal skills

Job description

International Voice Process | Customer Support

Experience: Fresher to 1 year
Job Type: Full-time | Work from Office
Shift: Night Shift
Working Days: 5 days a week
Cab Facility: 1-way cab provided
Joining: Immediate joiners preferred

Job Responsibilities:

• Handle international customer queries through inbound/outbound calls.
• Provide effective and professional customer support.
• Resolve customer concerns and maintain service quality.
• Maintain accurate records of customer interactions.

Requirements:

• Freshers and candidates with up to 1 year of experience can apply.
• Good English communication skills are mandatory.
• Comfortable working in night shifts.
• Strong customer-handling and interpersonal skills.