Crm Executive

Emson Power Engineers; Ludhiana; On-site; INR 180,000 - 270,000; Full time

Job summary

Emson Power Engineers in Ludhiana is seeking a sales support executive to handle IndiaMART enquiries and manage incoming leads. You will follow up on enquiries and quotations, and ensure CRM data is up to date.

Responsibilities include coordinating with the sales team for lead conversion, maintaining daily activity reports, and keeping strong customer relationships through timely follow-ups and accurate records in the CRM system.

Responsibilities

• Handle IndiaMART enquiries and manage incoming leads.
• Follow up with customers regarding enquiries and quotations.
• Update and maintain customer data in CRM software.
• Coordinate with the sales team for lead conversion and order follow-ups.
• Maintain daily call activity reports and pending follow-up records.
• Handle customer queries and maintain good customer relationships.
• Track enquiries and ensure timely follow-ups with potential customers.
• Manage customer enquiries and maintain accurate customer records in the CRM system.
• Follow up with customers regarding quotations, pending enquiries and orders.
• Maintain and update leads, quotations and customer information in the CRM software.
• Prepare daily reports and track pending tasks and customer follow-ups.
• Coordinate with customers regarding order status and other sales-related queries.
• Ensure proper documentation and timely updating of CRM data.
• Support the sales team in managing leads and improving customer relationships

Job description

Job Responsibilities-

• Handle IndiaMART enquiries and manage incoming leads.
• Follow up with customers regarding enquiries and quotations.
• Update and maintain customer data in CRM software.
• Coordinate with the sales team for lead conversion and order follow-ups.
• Maintain daily call activity reports and pending follow-up records.
• Handle customer queries and maintain good customer relationships.
• Track enquiries and ensure timely follow-ups with potential customers.
• Manage customer enquiries and maintain accurate customer records in the CRM system.
• Follow up with customers regarding quotations, pending enquiries and orders.
• Maintain and update leads, quotations and customer information in the CRM software.
• Prepare daily reports and track pending tasks and customer follow-ups.
• Coordinate with customers regarding order status and other sales-related queries.
• Ensure proper documentation and timely updating of CRM data.
• Support the sales team in managing leads and improving customer relationships