Costumer Care Executive

nan; West Bengal; On-site; INR 156,000 - 179,000; Full time

Benefits offered by this job

Paid sick time

Paid time off

Job summary

We are seeking a friendly Customer Care Executive in West Bengal to handle customer queries, provide information about products and services, and ensure satisfaction. Freshers and experienced candidates may apply. The role involves professional calls, maintaining good communication, and following up with customers as needed.

The position is in-person with a monthly salary of ₹14,000 to ₹16,000, plus standard benefits like paid sick time and paid time off.

Qualifications

• Graduate (Any Stream) degree is required.
• Good English communication skills are essential.
• Basic computer knowledge is required.
• Freshers and experienced candidates can apply.

Responsibilities

• Handle customer calls and queries professionally.
• Provide accurate information about products and services.
• Resolve customer complaints and issues.
• Maintain good communication with customers.
• Follow up with customers when required.

Skills

Good English communication

Basic computer knowledge

Listening and problem-solving

Freshers and experienced welcome

Education

Graduate (Any Stream)

Job description

Job Title:

Customer Care Executive

Job Summary:

We are looking for a friendly and responsible Customer Care Executive to handle customer queries, provide support, and ensure customer satisfaction. Freshers and experienced candidates are welcome to apply.

Key Responsibilities:

• Handle customer calls and queries professionally.
• Provide accurate information about products and services.
• Resolve customer complaints and issues.
• Maintain good communication with customers.
• Follow up with customers when required.

Eligibility & Requirements:

• Minimum Qualification: Graduate (Any Stream).
• Good English communication skills.
• Basic computer knowledge.
• Good listening and problem-solving skills.
• Freshers and experienced candidates can apply.

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person