Customer Care Executive

NeoLotex Business Solutions Private Limited; Bengaluru; On-site; INR 167,400 - 200,880; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Paid sick time

Provident Fund

Job summary

A customer service-oriented company in Bengaluru is seeking a Customer Care Executive to interact with customers via calls, resolve their queries, and ensure a positive experience. The ideal candidate should possess good communication skills and basic computer knowledge. The position offers a monthly salary between ₹15,000 and ₹18,000, flexible schedules, and benefits including health insurance and paid sick time. Immediate joiners are preferred.

Qualifications

• Good communication skills are essential.
• Basic computer knowledge required.
• Ability to handle customer queries patiently.

Responsibilities

• Handle inbound and outbound customer calls.
• Provide accurate solutions to customer queries.
• Maintain professional and polite communication.

Skills

Good communication skills

Basic computer knowledge

Ability to handle customers patiently

Knowledge of Hindi, English, Malayalam or Tamil/Telugu

Job description

Job Description

We are looking for a Customer Care Executive to handle customer queries, provide accurate information, and ensure a positive customer experience. The role involves interacting with customers via calls and resolving their concerns in a professional manner.

Key Responsibilities

• Handle inbound and outbound customer calls
• Understand customer queries and provide appropriate solutions
• Maintain professional and polite communication at all times
• Record customer interactions and feedback accurately
• Escalate unresolved issues to the concerned team
• Follow company processes and service standards

Language Requirements

• Mandatory: Hindi, English, Malayalam or Tamil/Telugu
• Knowledge of any South Indian language will be an added advantage

Eligibility Criteria

• Good communication skills
• Basic computer knowledge
• Ability to handle customers patiently
• Willingness to work in a customer‑interaction role
• Immediate joiners preferred

Salary & Benefits

• Monthly salary: ₹15,000 – ₹18,000 (based on experience and skills)
• Stable work environment
• Growth opportunities
• Insurance

Benefits

• Flexible schedule
• Health insurance
• Paid sick time
• Provident Fund

How to Apply

Interested candidates can call directly: 9341213728
[e-mail]

Job Title: Customer Care Executive

Location: Bangalore, Ulsoor

Salary: ₹15,000 – ₹18,000 per month

Experience: Fresher / 6 months

Requirement Type: Immediate Requirement