Customer Care Executive

Globiva; Gurugram District, Delhi; On-site; INR 201,000 - 279,000; Full time

Job summary

Globiva is hiring a Customer care executive in Gurugram for handling customer calls, responding to inquiries via phone, email, or chat, and maintaining records in the CRM. The role requires good communication skills and is open to freshers or experienced candidates.

Join immediately and contribute to delivering timely, professional support while meeting daily productivity targets. Prior experience with CRM systems is a plus.

Qualifications

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills
• Freshers and experienced candidates are encouraged to apply

Responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets.

Skills

Good communication

Education

12th Pass/Graduate

Job description

Job Title : Customer care executive

Key responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets.

Eligibility criteria

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

Bulk Hiring- Immediate joiners preferred.