We are hiring For Customer Support Executive

Globiva; Gurugram District, Delhi; On-site; INR 184,000 - 290,000; Full time

Job summary

Globiva in Gurugram, Haryana invites fresh graduates and experienced candidates for a Customer Success, Service & Operations role. You will handle customer calls, respond to queries via phone, resolve complaints professionally, and maintain CRM records.

We offer full-time, permanent employment with a focus on customer satisfaction. Immediate joiners preferred; qualification: 12th pass or graduate and good communication skills.

Qualifications

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

Responsibilities

• Handle customer calls.
• Respond to customer queries via phone
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• follow up with customers to resolve pending issues.

Skills

Good communication skills

Education

12th Pass

Graduate

Job description

Job description

Greetings

PROFILE

responsibilities:

• Handle customer calls.
• Respond to customer queries via phone
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• follow up with customers to resolve pending issues.

Eligibility criteria

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

SALARY

• Fresher -16.5K to 20k
• Experienced - upto 26k

Its depend on the interview

Type

BPM / BPO Department: Customer Success, Service & Operations Employment

Type

Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate /immediate joiner needed

Immediate joiners preferred.