Collection Executive

Mahindra Finance; Pune District; On-site; INR 300,000 - 460,000; Full time

Job summary

Mahindra Finance is seeking a collections specialist to recover overdue and written-off loan amounts from delinquent customers while ensuring compliance with company policies.

You will conduct field visits to residential and business loan sites, negotiate payments, locate customers who moved, and maintain records of promises and actual collections. You will work to achieve monthly targets.

This role requires diligence, integrity, and a proactive approach to recover funds.

Responsibilities

• Handle Bad debt / loan accounts assigned by the company.
• Conduct field visits to customers' residences and business loans for recovery.
• Negotiate and secure payment commitments from customers through personal visits and calls.
• Locate customers who have changed address or contact details.
• Maintain accurate records of outstanding amounts, promises-to-pay, and actual collections.
• Achieve monthly collection and recovery targets.

Job description

Role & responsibilities

Candidate will be responsible for recovering overdue and written-off loan amounts from delinquent customers while ensuring compliance with company policies and collection guidelines.

• Handle Bad debt / loan accounts assigned by the company.
• Conduct field visits to customers' residential and business loans for recovery.
• Negotiate and secure payment commitments from customers through personal visits and calling.
• Locate customers who have changed their address or contact details.
• Maintain accurate records of outstanding amounts, promises-to-pay, and actual collections.
• Achieve monthly collection and recovery targets.