Collection Executive

Mahindra Finance; Chandrapur, Nagpur District; On-site; INR 167,000 - 234,000; Full time

Job summary

Mahindra Finance in Maharashtra, India, seeks a field collection professional to manage overdue EMI recovery. You will conduct field visits, follow up for timely payments, and maintain recovery records to support branch collaboration and target achievement.

The ideal candidate will have strong communication and negotiation skills, the ability to work independently, local travel readiness for field collection, and basic knowledge of loan products and collection processes; BFSI experience is a

Qualifications

• Graduate in any discipline.
• Experience in Collections, Recovery, BFSI, Finance, or Field Operations preferred.
• Strong communication and negotiation skills.
• Ability to work independently and achieve assigned targets.
• Good customer handling and problem-solving skills.
• Willingness to travel locally for field collection activities.
• Basic knowledge of loan products and collection processes is an added advantage.

Responsibilities

• Manage collection and recovery of overdue loan installments (EMIs).
• Conduct field visits and follow up with customers for timely payments
• Achieve monthly collection and recovery targets.
• Negotiate repayment plans and resolve customer queries.
• Maintain collection records, reports, and recovery updates.
• Coordinate with branch and internal teams to ensure effective debt management.
• Ensure compliance with company policies and collection guidelines.

Skills

Communication

Negotiation

Independent work

Problem solving

Travel readiness

Education

Graduate

Job description

Role & responsibilities

Manage collection and recovery of overdue loan installments (EMIs).

Conduct field visits and follow up with customers for timely payments

Achieve monthly collection and recovery targets.

Negotiate repayment plans and resolve customer queries.

Maintain collection records, reports, and recovery updates.

Coordinate with branch and internal teams to ensure effective debt management.

Ensure compliance with company policies and collection guidelines.

Preferred candidate profile

• Graduate in any discipline.
• Experience in Collections, Recovery, BFSI, Finance, or Field Operations preferred.
• Strong communication and negotiation skills.
• Ability to work independently and achieve assigned targets.
• Good customer handling and problem-solving skills.
• Willingness to travel locally for field collection activities.
• Basic knowledge of loan products and collection processes is an added advantage.