Collection Officer

Grihum Housing Finance; Guntur District; On-site; INR 279,000 - 502,000; Full time

Job summary

Grihum Housing Finance is seeking a diligent Collection Officer in India to manage overdue payments from customers through calls, visits, and follow-ups, while maintaining professional relationships. You will update collection records, coordinate with branch teams for recovery activities, and explain repayment obligations to borrowers to secure commitments.

This role emphasizes compliance with company policies, daily reporting, and achieving recovery targets through ethical attendance and

Qualifications

• No formal qualifications listed in the posting.

Responsibilities

• Collect overdue payments from customers via calls, visits and follow-ups.
• Maintain regular communication with borrowers, explain repayment obligations, and negotiate payment commitments.
• Resolve basic collection queries and escalate when required.
• Update collection records and track delinquent accounts.
• Coordinate with branch teams for recovery activities and ensure compliant processes.
• Submit daily collection reports and strive to meet recovery targets with ethical practices.

Job description

Responsible for collecting overdue payments from customers through calls, visits, and follow-ups

Maintain regular communication with borrowers, explain repayment obligations, negotiate payment commitments, and resolve basic collection queries

Update collection records, track delinquent accounts, and coordinate with branch teams for recovery activities

Ensure compliance with company policies, maintain professional customer relationships, submit daily collection reports, and achieve assigned recovery targets while following ethical collection practices

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.