Walk-in | Collection Executive

Sashi Enterprises; Sector 10; On-site; INR 167,000 - 268,000; Full time

Job summary

Sashi Enterprises in India is seeking a collection executive to contact customers about pending loan payments and overdue amounts. The role focuses on recovering dues in line with company policies, addressing queries, and maintaining clear records of recovery activities.

Candidates will follow up to understand delays, encourage timely repayments, and collaborate with internal teams to resolve payment issues while aiming to meet daily, weekly, and monthly targets.

Responsibilities

• Contact customers regarding pending loan payments and overdue amounts through calls and follow-ups.
• Ensure timely recovery of outstanding loan dues as per company policies.
• Follow up with customers to understand payment delays and encourage timely repayments.
• Maintain accurate records of collection activities, payment commitments, and recovery status.
• Handle customer queries related to outstanding payments and repayment schedules.
• Coordinate with the internal team to resolve payment-related issues.
• Achieve daily, weekly, and monthly collection targets.
• Follow company guidelines and maintain professional communication with customers.

Job description

• Contact customers regarding pending loan payments and overdue amounts through calls and follow-ups.
• Ensure timely recovery of outstanding loan dues as per company policies.
• Follow up with customers to understand payment delays and encourage timely repayments.
• Maintain accurate records of collection activities, payment commitments, and recovery status.
• Handle customer queries related to outstanding payments and repayment schedules.
• Coordinate with the internal team to resolve payment-related issues.
• Achieve daily, weekly, and monthly collection targets.
• Follow company guidelines and maintain professional communication with customers.