Walk-in | Collection Executive

AGRIM FINCAP PVT LTD; New Delhi; On-site; INR 201,000 - 268,000; Full time

Job summary

AGRIM FINCAP PVT LTD in Delhi seeks a collection executive to manage EMI and loan payments. You will call customers, follow up on overdue amounts, and inform them of balances and due dates. Build payment commitments and maintain accurate records while upholding company policies.

Strong communication helps you persuade timely payments and maintain professional rapport. Role requires 12th pass or graduation, prior NBFC/banking/telecalling experience is preferred, and a high tolerance for pressure

Qualifications

• 12th pass or graduate required.
• Experience in NBFC, banking, telecalling, or collection preferred.
• Excellent communication and convincing skills.
• Target oriented and hardworking.
• Ability to work under pressure.

Responsibilities

• Call customers for pending EMI and loan payments.
• Follow up with customers for overdue amounts.
• Inform customers about outstanding balance and due dates.
• Convince customers to make payments on time.
• Maintain daily collection and follow-up records.
• Achieve daily and monthly collection targets.
• Take payment commitments from customers and follow up.
• Handle customer queries related to EMI and payment status.
• Update payment details in the company system.
• Follow company collection policies and guidelines.
• Maintain professional and polite communication with customers.

Skills

Communication skills

Convincing skills

Target oriented

Education

12th Pass or Graduate

Job description

Key Responsibilities

• Call customers for pending EMI and loan payments.
• Follow up with customers for overdue amounts.
• Inform customers about their outstanding balance and due dates.
• Convince customers to make payments on time.
• Maintain daily collection and follow-up records.
• Achieve daily and monthly collection targets.
• Take payment commitments from customers and follow up accordingly.
• Handle customer queries related to EMI and payment status.
• Update payment details in the company system.
• Follow company collection policies and guidelines.
• Maintain professional and polite communication with customers.

Requirements

• 12th Pass or Graduate.
• Experience in NBFC, banking, telecalling, or collection will be preferred.
• Good communication and convincing skills.
• Target-oriented and hardworking.
• Ability to work under pressure.

Target

• Achieve assigned daily, weekly, and monthly collection targets.
• Maintain good collection efficiency and regular customer follow-ups.