CLUSTER COLLECTION MANAGER

PeopleStrong; Eluru District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

PeopleStrong is seeking a Collection Manager for their Eluru District location in India. This role is responsible for overseeing the financial collection department, ensuring accurate invoicing, and improving the collection of outstanding credit. The ideal candidate should have a Bachelor’s degree in finance or accounting and 7-9 years of relevant experience.

You will lead a team, set goals for payments, and implement collection strategies while ensuring compliance with legal regulations. Excellent leadership and communication skills are essential.

Responsibilities

• Oversee staff members and ensure accurate and timely invoicing of customers.
• Set payment collection goals and targets for the department.
• Create and implement strategies to improve collection of outstanding credit.
• Ensure company policy on recoveries is followed and compliant.
• Prepare monthly feedback reports on payment collections.
• Train and mentor staff members in collections department.

Skills

Experience with accounting software such as Quickbooks

Advanced knowledge of MS Excel

Good verbal and written communication skills

Excellent analytical skills

Outstanding leadership and managerial skills

Strong time and people management skills

Ability to work to strict deadlines

Education

Bachelor’s degree in finance, accounting, or a related field

7-9 years’ experience as a collections manager

Job description

ORGANIZATIONAL CHART

Collection managers oversee the financial collection department of a company and are responsible for the correct invoicing of clients and the timely receiving of payment.

KEY RESPONSIBILITIES

• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt collection.
• Training and mentoring of staff members in the collections department.

KEY INTERACTIONS

• Business
• Legal
• Operation Risk
• Field Technical Team
• Audit
• Risk
• Compliance
• Customers
• Insurance Providers
• Regulatory Authorities
• Referral Sources

KEY CHALLENGES

• Lack of current contact information.
• Lack of self-served solutions.
• Meeting compliance requirements.
• Lack of automation.
• Providing secure communications

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.
• The ability to work accurately and independently.
• Good verbal and written communication skills.
• Excellent analytical skills and an eye for detail.
• Outstanding leadership and managerial skills.
• Strong time and people management skills.
• Ability to work to strict deadlines.

EDUCATION / EXPERIENCE

Bachelor’s degree in finance, accounting, or a related field.

• 7-9 years’ experience as a collections manager.