AREA COLLECTION MANAGER

PeopleStrong; Miryalaguda; On-site; INR 1,000,000 - 1,600,000; Full time

Job summary

PeopleStrong in Telangana is seeking a Collections Manager to lead the collections team, oversee invoicing accuracy and ensure timely collections from customers. The role requires strategic thinking to improve outstanding debt recovery and to implement compliant collection policies.

You will train and mentor staff, collaborate with Legal, Audit and Compliance, and prepare monthly collections reports. Strong Excel and accounting software skills, plus a proven track record of meeting deadlines,

Qualifications

• Bachelor’s degree in finance, accounting, or related field.
• 7–9 years’ experience as a collections manager.
• Experience with accounting software such as QuickBooks and General Ledger and advanced knowledge of MS Excel.

Responsibilities

• Oversee staff and ensure accurate, timely invoicing.
• Set payment collection goals for the department.
• Develop strategies to improve collection of outstanding credit.
• Implement collection policies to minimize outstanding credit.
• Ensure recoveries align with policy and regulations.
• Define invoicing and payment deadlines.
• Negotiate with customers on non-payment cases.
• Prepare monthly feedback reports on collections.
• Stay updated on legislative training for debt collection.
• Train and mentor collections staff.

Skills

Excel proficiency

Leadership

Time management

Communication

Analytical thinking

Attention to detail

People management

Education

Bachelor's degree in finance or accounting

Tools

QuickBooks

General Ledger

Job description

• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt collection.
• Training and mentoring of staff members in the collections department.

KEY INTERACTIONS

Internal Stakeholders

External Stakeholders

• Business
• Legal
• Operation Risk
• Field Technical Team
• Audit
• Risk,
• Compliance
• Customers
• Insurance Providers
• Regulatory Authorities
• Referral Sources

KEY CHALLENGES

• Lack of current contact information.
• Lack of self-served solutions.
• Meeting compliance requirements.
• Lack of automation.
• Providing secure communications

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.
• The ability to work accurately and independently.
• Good verbal and written communication skills.
• Excellent analytical skills and an eye for detail.
• Outstanding leadership and managerial skills.
• Strong time and people management skills.
• Ability to work to strict deadlines.

EDUCATION / EXPERIENCE

Bachelor’s degree in finance, accounting, or a related field.

• 7-9 years’ experience as a collections manager.