Collection Manager -Retail

Brigade Group; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Brigade Group in Bengaluru seeks a Collection Manager to oversee the collection of outstanding receivables and act as the single point of contact for clients.

You will develop and implement collection strategies, monitor KPIs, and collaborate with Accounts, Legal, and Customer Service teams to resolve disputes and negotiate payment plans.

Strong analytical skills and proficiency in SAP are essential to drive timely collections and minimize delinquency.

Qualifications

• Bachelors in Commerce and MBA required.
• Experience in collections management and knowledge of collection laws.
• Proficiency in SAP and accounting software.

Responsibilities

• Act as primary liaison for collection activities with clients.
• Identify overdue issues and escalate to management.
• Collaborate with Accounts, Legal and Customer Service teams to resolve concerns.
• Present Statements of Accounts (SOA) to customers and address disputes.
• Attend meetings and negotiate payment plans for outstanding balances.
• Develop action plans for long-overdue accounts and coordinate follow-ups.

Skills

Analytical thinking

Problem-solving

Client communication

Education

BCom

MBA

Tools

SAP

Job description

Overview • The Collection Manager will serve as the single point of contact for the collection of outstanding receivables. This role is crucial in ensuring timely and efficient collection processes, while also addressing and escalating any issues related to overdue accounts. Develop and implement collection strategies to minimize delinquency and optimize collections. Monitor and report on key performance indicators (KPIs) related to collections Key Responsibilities •

Role & responsibilities

Act as the primary liaison for collection activities, maintaining direct communication with clients to resolve outstanding payments.

• • Identify and flag any overdue issues to the management promptly.
• • Collaborate closely with the Accounts, Legal, and Customer Service teams to address and resolve collection-related concerns.
• • Present Statements of Accounts (SOA) to customers, providing clarification and addressing any disputes.
• • Attend customer meetings related to outstanding balances and negotiate payment plans.
• • Develop and implement action plans for long overdue accounts and disputed amounts, coordinating follow-ups with relevant stakeholders.

Qualifications

• • Bachelor's degree in Commerce (BCom) and a Master of Business Administration (MBA).
• • Proficiency in SAP and other relevant accounting software.
• • Proven experience in collections management, with a strong understanding of collection laws and regulations.
• • Strong analytical and problem-solving abilities.