Cluster Business Head

Crissfin; Khammam; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Crissfin is seeking a Cluster Business Head for Loan Against Property (LAP) to oversee a cluster of 5-7 branches. You will lead Secured loan Branch Managers, drive monthly targets, and shape strategies to boost sales and customer acquisition while ensuring portfolio quality and regulatory compliance.

The role emphasizes leadership, strategic execution, and strong communication to build lasting customer relationships and sustain performance across the cluster.

Qualifications

• Experience leading multi-branch loan teams.
• Proven ability to drive sales and achieve targets.
• Strong communication and customer relationship skills.
• Ability to analyze market trends and competition.

Responsibilities

• Lead a team of Secured loan Branch Managers to hit monthly targets.
• Develop and implement sales strategies to boost performance.
• Foster strong customer relationships through effective communication.
• Analyze market trends and competition to stay ahead.
• Ensure timely task completion with high accuracy.
• Maintain portfolio quality across branches in the cluster.
• Coordinate with Support team for day-to-day activities.

Skills

Leadership

Team Management

Sales Strategy

Customer Acquisition

Market Analysis

Communication

Job description

Role & Responsibilities:

As Cluster Business Head for Loan Against Property (LAP), you'll lead the LAP business across a Cluster (5-7 Branches), focusing on achieving targets, managing teams, developing strategies, and ensuring customer satisfaction, while adhering to company policies and regulations.

Key Responsibilities:

• Manage a team of Secured loan Branch Managers to achieve Target every month.
• Develop and implement effective strategies to increase sales performance and customer acquisition.
• Build strong relationships with customers through excellent communication skills.
• Analyze market trends, competitor activity and economic indicators to stay ahead of the competition.
• Ensure timely completion of tasks and meet deadlines while maintaining a high level of accuracy.
• He has to maintain the Portfolio quality of Secured branches of his Cluster.
• Proper Co-Ordination with Support team to ensure day-to-day activities.