Cluster Business Head

Criss Financial Limited; Bengaluru South; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

A financial services company is hiring for the role of Cluster Business Head for Loan Against Property (LAP) in Bengaluru, Karnataka. The role entails managing a team of Secured loan Branch Managers and developing strategies to enhance sales performance. Candidates should have strong management skills, proficiency in customer relationship management, and an excellent strategic mindset. This is a full-time position that requires adhering to policies while ensuring customer satisfaction and timely task completion.

Qualifications

• Proven experience in managing teams in the finance or banking sector.
• Strong background in strategic planning and sales performance improvement.
• Excellent communication and customer relationship management skills.

Responsibilities

• Manage a team of Secured loan Branch Managers to achieve targets every month.
• Develop and implement effective strategies to increase sales performance.
• Build strong relationships with customers through excellent communication.
• Analyze market trends to stay ahead of the competition.
• Ensure timely completion of tasks and maintain accuracy.
• Maintain portfolio quality of secured branches in the cluster.
• Coordinate with the Support team for day-to-day activities.

Skills

Team management

Strategic planning

Customer relationship management

Sales performance analysis

Job description

Overview

Role of Cluster Business Head for Loan Against Property (LAP) in a cluster of 5-7 branches, focusing on targets, team management, strategy, and customer satisfaction while adhering to policies and regulations.

Responsibilities

• Manage a team of Secured loan Branch Managers to achieve targets every month.
• Develop and implement effective strategies to increase sales performance and customer acquisition.
• Build strong relationships with customers through excellent communication skills.
• Analyze market trends, competitor activity and economic indicators to stay ahead of the competition.
• Ensure timely completion of tasks and meet deadlines while maintaining a high level of accuracy.
• Maintain the portfolio quality of secured branches in the cluster.
• Coordinate with Support team to ensure day-to-day activities.

Seniority level

• Director

Employment type

• Full-time

Job function

• Business Development and Sales