Cluster Manager - LAP (Chennai)

KreditBee; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

A leading company in financial services is seeking a Cluster Manager for its Loan Against Property division in Bengaluru. The role involves overseeing operations of 5 branches, leading teams, and ensuring compliance with policies, alongside strategic business growth. The ideal candidate will have significant experience in lending and a strong track record in management and leadership.

Qualifications

• Minimum 3 years of experience in lending business with LAP product preferred.
• Proven track record in team management and achieving sales targets.
• Sound understanding of LAP underwriting principles and credit risk assessment.

Responsibilities

• Provide strategic direction and leadership to achieve LAP business targets.
• Oversee operations of 5 branches within the cluster.
• Monitor and analyze branch performance metrics.

Skills

Leadership

Communication

Interpersonal Skills

Analytical Skills

Customer Relationship Management

Education

Bachelor's degree

Job description

Job Title: Cluster Manager - Loan Against Property

Location: Chennai

Overview: We are seeking a dynamic and experienced Cluster Manager to oversee our Loan Against Property (LAP) product division, responsible for managing a cluster of 5 branches. The ideal candidate will possess strong leadership skills, in-depth knowledge of LAP products, and a proven track record in team management.

Responsibilities:

1. Strategic Leadership: Provide strategic direction and leadership to achieve LAP business targets within the assigned cluster.
2. Branch Management: Oversee the operations of 5 branches within the cluster, ensuring compliance with company policies, procedures, and regulatory requirements.
3. Team Management: Lead and motivate a team of branch managers and loan officers to achieve sales targets and maintain high levels of customer satisfaction.
4. Performance Monitoring: Regularly monitor and analyze branch performance metrics, identify areas for improvement, and implement corrective actions as necessary.
5. Product Development: Collaborate with the product development team to identify opportunities for product enhancements and develop strategies to increase LAP product penetration within the market.
6. Risk Management: Ensure adherence to risk management policies and procedures, conduct periodic risk assessments, and implement controls to mitigate risks associated with LAP lending.
7. Market Intelligence: Stay abreast of market trends, competitor activities, and regulatory changes affecting LAP products, and incorporate relevant insights into business strategies.
8. Customer Relationship Management: Foster strong relationships with key customers, intermediaries, and stakeholders to enhance business opportunities and maintain a competitive edge.
9. Training and Development: Identify reportees requiring training to enhance their product knowledge, sales skills, and customer service capabilities.
10. Budgeting and Cost Control: Develop and manage budgets for the cluster, ensuring optimal resource utilization and cost-effective operations.
11. Reporting: Prepare and present regular reports on branch performance, sales activities, market trends, and other relevant metrics to senior management.

Requirements:

• Minimum Bachelor's degree completed.
• Minimum 3 years of experience in lending business, preferably with LAP products.
• Proven track record in team management and achieving sales targets.
• Sound understanding of LAP underwriting principles, credit risk assessment, and regulatory compliance.
• Strong leadership, communication, and interpersonal skills.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Knowledge of local market dynamics and customer preferences.
• Ability to thrive in a fast-paced and target-driven environment.