Client Support & Sales Executive

Caliber Organisation; Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

Caliber Organisation is seeking a Client Support & Sales Executive to manage client interactions, provide effective support, and contribute to sales growth. The role requires strong communication and relationship-building abilities, with responsibilities spanning enquiry handling, need assessment, and ongoing client engagement.

You will generate leads, coordinate with internal teams, maintain client records, and pursue repeat business while meeting sales and service targets.

Qualifications

• Strong communication and relationship-building abilities.
• Experience in client servicing and sales is a plus.

Responsibilities

• Handle client enquiries and provide timely responses.
• Understand client requirements and recommend suitable solutions.
• Maintain regular communication with prospective and existing clients.
• Generate sales leads through calling and follow-ups.
• Coordinate with internal teams to fulfill client requirements.
• Maintain client databases and sales records.
• Follow up on quotations, proposals, and pending requirements.
• Build long-term client relationships.
• Identify opportunities for repeat business and referrals.
• Achieve assigned sales and customer service targets.

Skills

Client Servicing

Sales

Customer Support

Lead Generation

CRM

Communication Skills

Negotiation Skills

Cold Calling

Upselling

Cross Selling

Microsoft Office

Job description

Job Summary

• We are seeking a Client Support & Sales Executive to manage client interactions, provide effective support, and contribute to sales growth.
• The candidate should possess strong communication and relationship-building abilities.

Key Responsibilities:

• Handle client enquiries and provide timely responses.
• Understand client requirements and recommend suitable solutions.
• Maintain regular communication with prospective and existing clients.
• Generate sales leads through calling and follow-ups.
• Coordinate with internal teams to fulfill client requirements.
• Maintain client databases and sales records.
• Follow up on quotations, proposals, and pending requirements.
• Build long-term client relationships.
• Identify opportunities for repeat business and referrals.
• Achieve assigned sales and customer service targets.

Skills : -

• Client Servicing, Sales, Customer Support, Lead Generation, Client Relationship Management, Follow-up, Communication, Negotiation, CRM, Customer Support, Customer Service, Sales, Inside Sales, Telecalling, Customer Relationship Management, CRM, Lead Generation, Lead Conversion, Business Development, Client Handling, Client Servicing, Customer Handling, Customer Acquisition, Customer Retention, Relationship Management, Follow-up, Cold Calling, Outbound Calling, Inbound Calling, Upselling, Cross Selling, Sales Coordination, Customer Engagement, Customer Success, Complaint Resolution, Query Resolution, Communication Skills, Negotiation Skills, Presentation Skills, MS Office