Client Relationship & Business Development Executive

Caliber Organisation; Mumbai; On-site; INR 300,000 - 540,000; Full time

Job summary

Caliber Organisation in Mumbai, Maharashtra is seeking a Client Relationship & Business Development Executive with a pleasing personality and strong communication skills. The role combines customer service, client coordination, B2B business development, lead generation, MIS reporting, and office administration to support corporate clients.

The candidate will handle inbound and outbound communications, coordinate with internal teams, and prepare MIS reports while maintaining records and assisting

Qualifications

• Pleasant personality and strong communication skills.
• Experience in client coordination and B2B development is a plus.

Responsibilities

• Handle inbound customer calls and understand customer requirements.
• Guide customers and provide accurate information regarding their queries.
• Maintain professional relationships with customers and corporate clients.
• Coordinate with internal teams to ensure smooth customer service.
• Conduct outbound cold calls to generate qualified leads.
• Identify potential corporate clients for B2B business.
• Arrange meetings and follow up with corporate prospects.
• Assist in converting leads into business opportunities.
• Prepare monthly MIS and analyze key business data.
• Maintain records of customer interactions, leads, and follow-ups.
• Handle routine office administration and coordination.
• Update relevant online systems, databases, and records.
• Prepare basic presentations and reports for management.

Skills

Customer service

Communication skills

B2B sales

Lead generation

MIS reporting

Office administration

Job description

Job Summary

• We are seeking a Client Relationship & Business Development Executive with a pleasing personality and strong communication skills.
• The role combines customer service, client coordination, B2B business development, lead generation, MIS reporting, and office administration.

Responsibilities

• Handle inbound customer calls and understand customer requirements.
• Guide customers and provide accurate information regarding their queries.
• Maintain professional relationships with customers and corporate clients.
• Coordinate with internal teams to ensure smooth customer service.
• Conduct outbound cold calls to generate qualified leads.
• Identify potential corporate clients for B2B business.
• Arrange meetings and follow up with corporate prospects.
• Assist in converting leads into business opportunities.
• Prepare monthly MIS and analyze key business data.
• Maintain records of customer interactions, leads, and follow-ups.
• Handle routine office administration and coordination.
• Update relevant online systems, databases, and records.
• Prepare basic presentations and reports for management.