Client Servicing Manager

Frame Events And Productions; Hyderabad, Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Frame Events And Productions is seeking a dynamic sales and events professional to identify potential customers, develop client relationships, and drive successful event executions. You will coordinate cross‑functional teams, prospects, and presentations while maintaining CRM data and pursuing growth across IT and non‑IT services.

The role requires strong communication, travel readiness, and the ability to manage multiple key accounts with a focus on client satisfaction and margin achievement.

Responsibilities

• Identifying potential customers and generating business.
• Actively prospecting, arranging appointments, negotiating, closing, and delivering projects with cross‑functional support.
• Develop strong relationships with existing clients and explore new opportunities across services.
• Handle events and accounts for the company.
• Maintain high organizational skills to plan, think, act, and evaluate opportunities or problems.
• Be a strong team player with attention to detail to manage multiple key accounts and events.
• Communicate, present, and influence all levels of the organization.
• Lead meetings and prepare briefs with creative, out‑of‑the‑box thinking.
• Identify trendsetter ideas by researching industry and related events and publications.
• Aim to overachieve targets and margins for every event.
• Willingness to travel and travel onsite for events on short notice.
• Responsible for client visits, meetings, follow-ups, and corporate presentations.
• Maintain accurate CRM for current and potential clients.
• Achieve 100% client satisfaction and retention.
• Manage campaigns for IT and non‑IT clients, including promotions.
• Compile and distribute financial and statistical information for each event.
• Monitor performance for each key account.
• Exhibit excellent communication and people skills.
• Strong organizational and time‑management abilities.
• Manage campaigns on social media for clients and internal teams.

Job description

Role & responsibilities

• Identifying the potential customers and generating business.
• Actively prospecting, arranging appointments, negotiating, closing, and ensuring executing the project flawless with the support of the other department
• To develop strong relationships with existing clients and develop other opportunities across our range of services.
• Ability to handle events and accounts for the company.
• A high level of organizational skills and the ability to plan, think, act and evaluate situations, whether they are opportunities or problems
• A good team player with, strong attention to detail and to manage and execute multiple key accounts and event projects.
• Communicate, present, and influence all levels of the organization.
• Spearhead meetings and presentation brief with creative and innovative out of box thinking.
• Identify trendsetter ideas by researching industry and related events, publications, and announcements.
• Passion to overachieve targets and margins for every event.
• Willingness to travel. Traveling onsite for the execution of events on short notice.
• Responsible for Client Visits/meetings/ Follow-up/Corporate presentations or interacting with them via telephone or written communication.
• Responsible for maintaining an accurate database about current as well as potential clients on CRM
• Achieving 100% client satisfaction and client retention.
• Ability to handle work pressure.
• Overseeing and developing marketing campaigns for our clients consisting of both IT and Non-IT sectors.
• Promotional activities for events.
• Compiling and distributing financial and statistical information for every event.
• Monitoring performance for each key account.
• Excellent communication and people skills.
• Strong organizational and time-management abilities.
• Managing campaigns on social media for both client and internal.