Client Servicing Manager

Rudram Market Development Services; New Delhi; On-site; INR 300,000 - 520,000; Full time

Job summary

Rudram Market Development Services is seeking a proactive professional to bridge client communications and coordinate with internal teams for events, activation, and exhibit design. You will attend meetings, network at B2B exhibitions, and craft proposals to meet client requirements.

The role emphasizes building strong client relationships, delivering creative solutions, and collaborating with operations to ensure smooth project execution.

Qualifications

• Proactive and hungry to learn, industry knowledge of events, activation and exhibition solutions.
• Excellent customer service skills and ability to build client relationships.
• Strong written and verbal communication with a professional outlook.

Responsibilities

• Bridge communication between clients and internal departments.
• Attend client meetings and provide solutions for events, activation and exhibit design.
• Manage existing clients and fulfil their requirements in events and experiential domain.
• Visit B2B exhibitions and network with potential clients.
• Prepare presentations and write proposals for client briefs.
• Coordinate with operations team for smooth project delivery.
• Provide creative and strategic solutions for events and related services.

Skills

Client liaison

Meeting coordination

Proposal writing

Event sales

Tools

MS Office

Job description

Preferred candidate profile Role & responsibilities

Job description

• To bridge the communication between clients and internal departments
• To attend client meetings and provide solutions for their requirements in EVENTS, ACTIVATION AND EXHIBIT DESIGN
• To mange the existing clients and fulfil their requirements in events and experiential domain
• To visit B2B exhibitions and network with potential clients
• Meeting clients and conducting meeting
• Assisting the team with the queries they have generated and providing right strategic solution in respect to events , activation and exhibit solutions
• To make presentations
• To brainstorm with the team for creative solutions
• To coordinate with operations team for smooth functionality of projects
• Reporting to the top management about day to day team progress and creating weekly and monthly projections and reports
• Providing creative and strategic solution for events, experiential , exhibit and other related services
• To assist other members of the team and work alongside the projects and product development teams to ensure smooth delivery
• Your role will include taking event briefs from clients, providing solutions by writing proposals and building client relationships.

Preferred candidate profile

• The candidate should be proactive, should possess hunger to learn and deliver and if should have similar Industry Background and in-depth knowledge of the industry. You will be required to have the intellectual capability and knowledge to develop credible, client focused and solution based approaches to client briefs. You will be well organised, creative, outgoing and happy to work as part of a small team and on your own. You will enjoy talking to people, and will have excellent customer service skills. A lively personality and professional outlook is essential as is a willingness to learn and a desire to succeed. You will be able to work in a calm and organised manner when under the pressure of tight deadlines and clients demands, with a desire to go the extra mile. Able to build internal and external relationships. Highly motivated and driven by targets. Knowledge of Venues. IT literate, Persuasive and able to sell an idea with natural negotiation and influencing skills. Excellent written communication, including the ability to present confidently and concisely to senior clients. Previous sales/marketing experience or events experience is a plus point.