Client Servicing Executive

Pavilions And Interiors (india); Mumbai; On-site; INR 400,000 - 750,000; Full time

Job summary

Pavilions And Interiors (india) is seeking a Client Servicing Executive in Mumbai to own client relationships and drive end-to-end event delivery. You will manage campaigns, coordinate with design and production teams, and ensure on-time, on-brand executions across weddings, exhibitions, and corporate events.

The role emphasizes proactive outreach, strong communication, and vendor ecosystem management to build a robust client pipeline and repeat business.

Qualifications

• 3–8 years of experience in client servicing or events industry.
• Proven ability to manage end-to-end events and client expectations.

Responsibilities

• Manage ATL/BTL campaigns and activations to meet brand objectives.
• Handle end-to-end delivery of events, expos, and exhibitions with stakeholders.
• Oversee stall fabrication and booth setups with design/production teams.
• Plan weddings, ceremonies, and live entertainment projects with vendors.
• Drive conference, AGM, and corporate event mandates with strong processes.
• Lead business development via cold calling and lead generation.
• Focus on client conversion and client retention through strong relationships.
• Manage key accounts with upsell opportunities and long-term engagement.
• Own revenue generation targets and monitor pipeline health.
• Maintain thorough documentation: proposals, contracts, briefs, and post-event reports.

Skills

Client relations

Communication

Presentation skills

Negotiation

Job description

Job Summary

Client Servicing Executive

Location: Mumbai

Experience: 3 - 8 Years

Key Responsibilities

• Manage and execute ATL/BTL campaigns and activations, ensuring brand objectives are met with precision and creativity
• Handle end-to-end delivery of Events, Expos, and Exhibitions, coordinating all stakeholders from brief to post-event closure
• Oversee Stall Fabrication and Booth setups, working closely with design and production teams to deliver on-brand, on-time builds
• Plan and execute Weddings, Ceremonies, and Live Entertainment projects, managing client expectations and vendor ecosystems seamlessly
• Drive Conference, AGM, and Corporate Event mandates with strong process control, timely communication, and flawless execution
• Lead Business Development efforts through cold calling, lead generation, and proactive outreach to build a strong prospect pipeline
• Focus on Client Conversion and Client Retention, nurturing relationships from first pitch through to repeat business
• Manage Key Accounts with a strategic mindset, ensuring high satisfaction, upsell opportunities, and long-term engagement
• Own Revenue Generation targets, tracking pipeline health and closing deals in line with monthly and quarterly goals
• Maintain thorough Documentation Control proposals, contracts, briefs, post-event reports, and client correspondence

What were looking for: Someone who owns their client relationships, is comfortable on the phone and in the boardroom, and treats every event as a reflection of their own reputation.