Client Relations - Sr. Associate

Recruitfy; New Delhi; On-site; INR 450,000 - 650,000; Full time

Benefits offered by this job

Opportunity to work with celebrities

Performance-driven culture

Growth opportunities

Job summary

An innovative event management firm in Delhi is seeking a Sr. Associate for Client Relations. The role involves managing client inquiries, understanding their event needs, and negotiating bookings. Candidates must have 2–4 years of relevant experience, excellent communication skills, and be comfortable using CRMs. This position offers an opportunity to join a fast-growing startup and work closely with artists and event planners, contributing to India's evolving event-tech landscape.

Qualifications

• 2–4 years of experience in B2C/B2B sales or event management.
• Proven experience in high-ticket value sales.
• Excellent communication skills for diverse audiences.
• A natural hustler—someone proactive, persuasive, and driven by outcome.
• Comfortable working with CRMs (like Pipedrive), spreadsheets, and reporting tools.
• Strong attention to detail and a problem-solving attitude.
• Background in media/entertainment/event-tech will be a plus.

Responsibilities

• Own inbound booking inquiries from the website.
• Engage clients to understand requirements and budgets.
• Follow up and maintain a high-touch approach to close leads.
• Negotiate and guide clients through booking processes.
• Handle negotiations and guide the client through the booking and payment process.
• Liaise with artist managers to check availability, pricing, and logistics.
• Maintain CRM hygiene by regularly updating the lead status, notes, and conversion funnel.

Skills

B2C/B2B sales

Client servicing

Event management

Communication skills

Problem-solving

CRM proficiency

Tools

Pipedrive

Spreadsheets

Reporting tools

Job description

Join to apply for the Client Relations - Sr. Associate role at Recruitfy

Job Title: Sr. Associate / Client Relations Manager

Location: Desk Coworking, Okhla Phase 2

Experience Required: 2+ years

Industry: Media, Entertainment, Events, or Sales

Employment Type: Full-time

Key Responsibilities

• Take complete ownership of inbound booking inquiries coming through the website
• Engage with clients over phone, WhatsApp, and email to understand event requirements, artist preferences, budgets, and timelines
• Proactively follow up with clients and maintain a high-touch approach to close leads
• Pitch the most relevant artists based on client preferences and event brief
• Handle negotiations and guide the client through the booking and payment process
• Liaise with artist managers to check availability, pricing, and logistics
• Maintain CRM hygiene by regularly updating the lead status, notes, and conversion funnel

Requirements

• 2–4 years of experience in B2C/B2B sales, client servicing, or event management
• Proven experience in high-ticket value sales or consultative selling
• Excellent verbal and written communication skills; must be comfortable speaking to CXOs, brides, families, and marketing teams alike
• A natural hustler—someone proactive, persuasive, and driven by outcome
• Comfortable working with CRMs (like Pipedrive), spreadsheets, and reporting tools
• Strong attention to detail and a problem‑solving attitude
• Background in media/entertainment/event‑tech will be a plus

Why Join

• Be part of a fast‑growing startup redefining the event and entertainment space in India
• Work directly with artists, celebrities, brands, and event planners
• Performance‑driven culture with room to grow and learn
• Opportunity to contribute to the evolution of artist‑tech in India