Senior Associate – Client Servicing

TalentWala; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

A prominent event management firm in Hyderabad is seeking a Senior Associate – Client Servicing to manage key client relationships and oversee end-to-end execution of events and brand experiences. This role involves acting as the primary contact for clients, leading client servicing teams, and ensuring the delivery of high-quality experiences. The ideal candidate will have over 5 years of experience in client servicing, with strong leadership and communication skills. The firm offers a dynamic work environment and growth opportunities.

Qualifications

• 5+ years of experience in client servicing, account management, or event management.
• Proven experience managing large accounts and senior-level stakeholders.
• Strong understanding of corporate events, brand activations, conferences, and experiential marketing.

Responsibilities

• Act as the primary point of contact for premium and long-standing clients.
• Build and nurture strong, long-term client relationships based on trust and results.
• Lead client servicing teams across corporate, social, and large-scale events.
• Translate client briefs into clear strategies and actionable plans for internal teams.
• Oversee end-to-end event lifecycles, ensuring timelines, budgets, and quality benchmarks are met.

Skills

Client relationship management

Event management

Communication skills

Leadership

Negotiation skills

Multitasking

Job description

Work Overview

As a Senior Associate – Client Servicing you will manage key client relationships and oversee end-to-end execution of events and brand experiences. This role serves as the primary link between clients and internal teams, ensuring seamless communication, quality delivery, and long-term partnership growth.

Key Responsibilities

• Act as the primary point of contact for premium and long-standing clients
• Build and nurture strong, long-term client relationships based on trust and results
• Lead client servicing teams across corporate, social, and large-scale events
• Translate client briefs into clear strategies and actionable plans for internal teams
• Oversee end-to-end event lifecycles, ensuring timelines, budgets, and quality benchmarks are met
• Collaborate closely with creative, production, and operations teams to deliver impactful experiences
• Lead client presentations, proposals, and pitch meetings
• Proactively identify upsell and cross-sell opportunities
• Handle client escalations with professionalism and solution-oriented thinking
• Mentor and develop junior client servicing team members

What We’re Looking For

• 5+ years of experience in client servicing, account management, or event management
• Proven experience managing large accounts and senior-level stakeholders
• Strong understanding of corporate events, brand activations, conferences, and experiential marketing
• Exceptional communication, negotiation, and presentation skills
• Ability to multitask, prioritize, and thrive in a fast-paced environment
• Strong leadership skills with a collaborative mindset
• Willingness to work flexible hours as required by event schedules
• Candidate must be based in Hyderabad

Company Website: https://www.talentwala.in/