Career Guidance Specialist

Zoho

Indore District

On-site

INR 279,000 - 502,000

Full time

14 days+
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Benefits offered by this job

Competitive fixed salary
Monthly incentives
Training and growth

Job summary

Expertie helps students and parents make confident college and career decisions through honest conversations, practical guidance, and personalised plans. Our counselling is free for students, and every recommendation is backed by official data on rankings, exams, and scholarships.

We never guarantee admission, because nobody honest can. We are seeking a Career Guidance Specialist in Indore who will guide students through admissions with ethical persuasion, maintain CRM records, and collaborate

Qualifications

  • Excellent communication in Hindi and English.
  • Explain complex academic and career pathways in simple terms.
  • Empathetic yet persuasive communication style.
  • Target-driven, consistent, and confident.
  • Strong calling and follow-up ability is essential.
  • Graduate or postgraduate in any stream.

Responsibilities

  • Make outbound and inbound calls to discuss career goals and academic interests.
  • Help students understand courses, colleges, exams, and the career outcomes of each.
  • Give personalised recommendations based on strengths, preferences, and budget.
  • Build rapport and trust through clear, structured conversations.
  • Maintain strong follow-ups to move students through the admissions funnel.
  • Convert interested queries into confirmed admissions through ethical persuasion.
  • Maintain CRM logs, call histories, and follow-up schedules.
  • Work closely with counselling and operations teams for a smooth move into admissions.

Skills

Hindi
English
Communication
Empathy
Persuasion
Follow-up
Graduation

Education

Graduate or postgraduate in any stream

Job description

Do you enjoy helping students understand their strengths and choose a career direction with confidence? Career Guidance Specialists help students explore opportunities and pick the academic pathway that fits their future. The role blends career guidance, counselling, and calling-based sales.

What you'll do

  • Make outbound and inbound calls to discuss career goals and academic interests
  • Help students understand courses, colleges, exams, and the career outcomes of each
  • Give personalised recommendations based on strengths, preferences, and budget
  • Build rapport and trust through clear, structured conversations
  • Maintain strong follow-ups to move students through the admissions funnel
  • Convert interested queries into confirmed admissions through ethical persuasion
  • Maintain CRM logs, call histories, and follow-up schedules
  • Work closely with counselling and operations teams for a smooth move into admissions

What we're looking for

  • Excellent communication in Hindi and English
  • Ability to explain complex academic and career pathways in simple terms
  • Empathetic yet persuasive communication style
  • Target-driven, consistent, and confident
  • Strong calling and follow-up ability is essential
  • Graduate or postgraduate in any stream
  • Freshers are welcome if communication is strong

Growth: Senior Career Specialist, Counselling Lead, or Training roles.

About Expertie

Expertie helps students and parents make confident college and career decisions through honest conversations, practical guidance, and personalised plans. Our counselling is free for students, and every recommendation is backed by official data on rankings, exams, and scholarships. We never guarantee admission, because nobody honest can.

What you get

  • Competitive fixed salary plus monthly performance-based incentives
  • Structured training, mentorship, and continuous learning support
  • Fast growth for consistent performers
  • A fun, meaningful workplace where your work shapes students' futures

Expertie is an equal opportunity employer.

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