Academic Advisor

Zoho

Indore District

On-site

INR 350,000 - 480,000

Full time

14 days+
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Benefits offered by this job

Competitive salary
Incentives
Training & mentorship
Career growth
Meaningful workplace

Job summary

Expertie is seeking an Academic Advisor in Indore to guide students and parents on course, college, and exam pathways. You will explain options clearly over calls, match students to realistic pathways, and assist with admissions through ethical persuasion.

The role blends academic guidance with calling-based sales, requiring strong communication in Hindi and English and the ability to manage high daily call volumes. Training and growth opportunities are provided.

Qualifications

  • Excellent communication in Hindi and English.
  • Interest in colleges, courses, and entrance exams, with the ability to learn quickly.
  • Clear, patient, and structured way of explaining options.
  • Target-driven and disciplined with follow-ups.

Responsibilities

  • Make outbound and inbound calls to students and parents to discuss academic options.
  • Assess marks, stream, interests, and budget to suggest suitable courses and colleges.
  • Explain entrance exams, eligibility, and admission timelines in simple language.
  • Share accurate, sourced information and never promise guaranteed admission.
  • Follow up consistently so every student reaches a clear decision.
  • Convert interested students into confirmed admissions through ethical persuasion.
  • Maintain CRM records, call notes, and daily activity reports.
  • Work with counselling and operations teams for smooth onboarding.

Skills

Excellent communication
Hindi and English fluency
Customer-focused
Graduate or postgraduate
Freshers welcome

Education

Graduate or postgraduate

Job description

Do you like helping students pick the right course, college, and exam path without the confusion? As an Academic Advisor, you explain options clearly over calls, match each student to a realistic pathway, and help them complete their admission with confidence. The role combines academic guidance with calling-based sales.

What you'll do
  • Make outbound and inbound calls to students and parents to discuss academic options
  • Assess marks, stream, interests, and budget to suggest suitable courses and colleges
  • Explain entrance exams, eligibility, and admission timelines in simple language
  • Share accurate, sourced information and never promise guaranteed admission
  • Follow up consistently so every student reaches a clear decision
  • Convert interested students into confirmed admissions through ethical persuasion
  • Maintain CRM records, call notes, and daily activity reports
  • Work with counselling and operations teams for smooth onboarding
What we're looking for
  • Excellent communication in Hindi and English
  • Interest in colleges, courses, and entrance exams, with the ability to learn quickly
  • Clear, patient, and structured way of explaining options
  • Target-driven and disciplined with follow-ups
  • Comfortable with high daily call volumes
  • Graduate or postgraduate in any stream
  • Freshers are welcome if communication is strong
Growth:

Senior Academic Advisor, Counselling Lead, or Training roles.

About Expertie

Expertie helps students and parents make confident college and career decisions through honest conversations, practical guidance, and personalised plans. Our counselling is free for students, and every recommendation is backed by official data on rankings, exams, and scholarships. We never guarantee admission, because nobody honest can.

What you get
  • Competitive fixed salary plus monthly performance-based incentives
  • Structured training, mentorship, and continuous learning support
  • Fast growth for consistent performers
  • A fun, meaningful workplace where your work shapes students' futures

Shortlisted candidates are invited to interview at our office at M-11, Shekhar Central, Palasia Square, Indore, Monday to Saturday, 12:00 PM to 6:00 PM. Exact compensation is discussed at the interview. Expertie is an equal opportunity employer.

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