Admissions Guidance Specialist

Zoho; Indore District; On-site; INR 250,000 - 420,000; Full time

Benefits offered by this job

Competitive fixed salary

Monthly performance-based incentives

Structured training

Fast growth

Meaningful workplace

Job summary

Expertie in Indore is seeking a Senior Counsellor to guide students and parents over calls, offering guidance on courses and colleges while converting genuine interest into admissions through trust-based conversations.

You will counsel on pathways, tailor recommendations to profiles, and maintain CRM updates, collaborating with onboarding and counselling teams for a smooth student journey. Freshers with strong communication are welcome.

Qualifications

• Excellent communication in Hindi and English.
• Ability to simplify complex educational information.
• Freshers welcome if communication is strong.

Responsibilities

• Make outbound and inbound calls to counsel students and parents on courses and colleges.
• Understand each student's goals, budget, and challenges.
• Recommend the best-fit academic pathways based on their profile.
• Build trust with families through clarity, empathy, and honest information.
• Maintain strong follow-ups to move students through the admissions funnel.
• Convert interested leads into admissions through ethical, value-driven persuasion.
• Keep CRM logs, call notes, and follow-up records updated daily.
• Coordinate with operations and counselling teams for smooth onboarding.

Skills

Communication in Hindi/English

Counselling skills

Calling skills

Follow-up mindset

Empathy

Education

Graduate or postgraduate

Job description

Do you enjoy helping students make informed academic decisions and feel confident about their future? This role blends counselling, decision support, and sales. You guide students and parents over calls, and you convert genuine interest into admissions through trust-based conversations.

What you'll do

• Make outbound and inbound calls to students and parents to counsel them on courses and colleges
  
• Understand each student's goals, preferences, budget, and challenges
  
• Recommend the best-fit academic pathways based on their profile
  
• Build trust with families through clarity, empathy, and honest information
  
• Maintain strong follow-ups to move students through the admissions funnel
  
• Convert interested leads into admissions through ethical, value-driven persuasion
  
• Keep CRM logs, call notes, and follow-up records updated daily
  
• Coordinate with operations and counselling teams for smooth onboarding
  

What we're looking for

• Excellent communication in Hindi and English
  
• Ability to simplify complex educational information
  
• Persuasive yet empathetic counselling style
  
• Target-driven, disciplined, and consistent
  
• Strong calling skills and a follow-up mindset are essential
  
• Graduate or postgraduate in any stream
  
• Freshers are welcome if communication is strong

Growth:

Senior Counsellor, Counselling Lead, or Admissions leadership roles.

About Expertie

Expertie helps students and parents make confident college and career decisions through honest conversations, practical guidance, and personalised plans. Our counselling is free for students, and every recommendation is backed by official data on rankings, exams, and scholarships. We never guarantee admission, because nobody honest can.

What you get

• Competitive fixed salary plus monthly performance-based incentives
  
• Structured training, mentorship, and continuous learning support
  
• Fast growth for consistent performers
  
• A fun, meaningful workplace where your work shapes students' futures

Shortlisted candidates are invited to interview at our office at M-11, Shekhar Central, Palasia Square, Indore, Monday to Saturday, 12:00 PM to 6:00 PM. Exact compensation is discussed at the interview.

Expertie is an equal opportunity employer.