Call center Executive

InfoWryt Solutions LLP; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Job summary

InfoWryt Solutions LLP in Bengaluru is seeking an enthusiastic Call Center Advisor to join our healthcare customer service and sales team. You will handle inbound and outbound calls, provide support, and guide potential customers through services and products.

The role emphasizes high-quality customer interactions and achieving sales conversions. Ideal candidates will have excellent English and Hindi communication, a regional language, and strong interpersonal skills.

Qualifications

• Excellent communication in English, Hindi, and a regional language.
• Strong interpersonal skills and confidence on calls.
• Ability to handle both sales and service interactions.
• Willingness to work in rotational shifts.

Responsibilities

• Handle customer inquiries confidently and professionally over phone calls.
• Provide excellent service and convert hot leads into sales.
• Understand customer needs and guide them through services/products.
• Follow up with leads and maintain customer satisfaction.
• Work collaboratively in shifts as per the roster schedule.
• Handle calls and convert inquiries into bookings/sales.
• Meet daily targets and maintain high-quality standards.

Skills

English communication

Hindi language

Regional language

Interpersonal skills

Sales capability

Roster adaptability

Shift work

Job description

About The Role

We are looking for enthusiastic and confident Call Center Advisors to join our dynamic team in the healthcare domain. As part of our customer service and sales team, you will handle inbound and outbound calls, providing support and assistance to potential customers.

About The Role

We are looking for enthusiastic and confident Call Center Advisors to join our dynamic team in the healthcare domain. As part of our customer service and sales team, you will handle inbound and outbound calls, providing support and assistance to potential customers.

Key Responsibilities

• Handle customer inquiries confidently and professionally over phone calls.
• Provide excellent service and convert hot leads into sales.
• Understand customer needs and guide them through services/products.
• Follow up with leads and maintain customer satisfaction.
• Work collaboratively in shifts as per the roster schedule.
• Handle calls and convert inquiries into bookings/sales.
• Meet daily targets and maintain high-quality standards.

Required Skills

• Excellent communication in English, Hindi, and a regional language.
• Strong interpersonal skills and confidence on calls.
• Ability to handle both sales and service interactions.
• High adaptability to work in a roster-based shift environment.
• Willingness to work in rotational shifts

Skills: customer,sales,communication,customer satisfaction,customer service,healthcare,call center,custmer service executive,call center executive