Business Development Manager

Keka Inc.; Tamil Nadu; On-site; INR 600,000 - 900,000; Full time

Job summary

Keka Inc. is seeking a proactive Business Development professional to identify and develop new opportunities, generate and maintain a client pipeline, and conduct market research.

You will engage prospects via calls, networking, and referrals, understanding client needs and presenting tailored solutions. You will maintain ongoing communication, follow up on leads, and collaborate with internal teams to ensure customer satisfaction and long-term partnerships.

Qualifications

• Experience in identifying and developing new business opportunities.
• Ability to research markets and prospects to identify potential customers.
• Strong client communication and relationship management skills.
• Experience supporting the sales cycle from lead generation to closure.

Responsibilities

• Identify and develop new business opportunities through cold calling, networking, referrals, online channels, and other business development activities.
• Generate, qualify, and maintain a pipeline of prospective clients.
• Conduct market and prospect research to identify potential customers and business opportunities.
• Follow up with prospective clients to convert qualified leads into business opportunities.
• Maintain consistent engagement with prospects throughout the business development cycle.
• Establish and maintain strong professional relationships with prospective and existing clients.
• Understand client requirements and provide suitable solutions while maintaining regular communication.
• Coordinate with internal teams to ensure timely resolution of client concerns.
• Support client retention and identify opportunities to strengthen long-term relationships.
• Present the company's products and services effectively based on client requirements.

Skills

Cold calling

Networking

Lead qualification

Pipeline management

Market research

Client relationship management

Follow-up communication

Job description

• Identify and develop new business opportunities through cold calling, networking, referrals, online channels, and other business development activities.
• Generate, qualify, and maintain a pipeline of prospective clients.
• Conduct market and prospect research to identify potential customers and business opportunities.
• Follow up with prospective clients to convert qualified leads into business opportunities.
• Maintain consistent engagement with prospects throughout the business development cycle.

Client Relationship Management

• Establish and maintain strong professional relationships with prospective and existing clients.
• Understand client requirements, business needs, and expectations and provide suitable solutions.
• Maintain regular communication and follow-up with clients to ensure continued engagement and satisfaction.
• Address client concerns and coordinate with relevant internal teams for timely resolution.
• Support client retention and identify opportunities to strengthen long-term business relationships.
• Conduct client presentations, business discussions, and product or service demonstrations as required.
• Present the company's products and services effectively based on client requirements.
• Support the sales process from initial lead generation and qualification through negotiation and closure.
• Identify opportunities for upselling and cross-selling based on client requirements.
• Coordinate with relevant stakeholders to ensure smooth progression of sales opportunities.

Client Communication & Follow-up

• Handle client inquiries and provide timely and professional responses.
• Conduct regular follow-ups with prospects and existing clients to progress business opportunities.
• Maintain professional communication with clients through calls, emails, meetings, and other appropriate channels.
• Gather client feedback and communicate relevant requirements or concerns to internal stakeholders.

Market & Business Research

• Conduct market research to identify emerging trends, customer requirements, and potential business opportunities.
• Monitor market conditions and competitor activities relevant to the business.
• Provide market insights and customer feedback to support business development initiatives.

Required Skills