Business Development Manager

iDesign.Market; New Delhi; On-site; INR 700,000 - 900,000; Full time

Job summary

A leading online marketplace based in New Delhi is looking for a Business Development Manager. This role involves driving lead generation, managing a sales team, and developing customer relationships. Candidates should possess proven experience in business development and sales, along with a customer-oriented mindset. Ideal applicants will have at least 2–3 years of relevant experience and strong teamwork and leadership skills. This is a full-time position at the mid-senior level in an innovative company.

Qualifications

• Minimum 2–3 years of experience in sales.

Responsibilities

• Understand customer needs and develop plans to address them.
• Preserve customers and renew plans.
• Identify key staff in client companies to cultivate relationships.
• Resolve customer complaints quickly.
• Manage upselling and cross-selling opportunities.
• Promote high-quality sales and customer service.
• Approach potential customers to establish relationships.
• Develop and implement sales strategy.
• Manage the sales process.

Skills

Experience in sales

Proven experience in business development

Knowledge of CRM practices

Problem-solving attitude

Teamwork and leadership skills

Customer-oriented mindset

Job description

Business Development Manager

iDesign.Market is an online marketplace and SaaS business dedicated to home renovation & interior design, and is seeking a Business Development Manager to drive lead generation, build a pipeline of top‑quality prospects, and oversee the inside sales team.

Qualifications

• Experience in sales or customer service.
• Proven experience in business development.
• Knowledge of customer relationship management (CRM) practices.
• Problem‑solving attitude.
• Aptitude for fostering positive relationships.
• Teamwork and leadership skills.
• Customer‑oriented mindset.

Responsibilities

• Understand customer needs and develop plans to address them.
• Preserve customers and renew plans.
• Identify key staff in client companies to cultivate profitable relationships.
• Resolve customer complaints quickly and effectively.
• Manage upselling and cross‑selling opportunities.
• Promote high‑quality sales, supply, and customer service processes.
• Approach potential customers to establish relationships.
• Develop and implement sales strategy.
• Manage the sales process (lead generation, closing).

Experience

Minimum 2–3 years of experience in sales.

About the Founders

The founding team brings over 20 years of industry experience. CEO Ashish Dhingra has 10+ years in Architecture & Construction and international banking; CPO Kartik is a proven product leader with prior experience at e‑gurukul.

Location & Employment

New Delhi, Delhi, India – Full‑time, Mid‑Senior level.

Visit our website: www.idesign.market.