Business Development Executive

Wise Travel India; New Delhi; Vor Ort; INR 300.000 - 420.000; Vollzeit

Zusammenfassung

Wise Travel India is seeking a proactive Call Centre/Customer Support professional in Delhi to handle inbound and outbound calls. You will attend cab booking enquiries, assist customers, and coordinate with the Operations team to confirm bookings.

The role requires 1-3 years in Telecalling or B2C sales with excellent verbal communication and strong follow-up abilities to convert leads into bookings.

Qualifikationen

• 1-3 years of experience in Telecalling, B2C Sales, Customer Service.
• Excellent verbal communication skills are mandatory.
• Good convincing and customer-handling skills.
• Strong follow-up and lead conversion ability.
• Target-oriented and customer-focused approach.

Aufgaben

• Handle inbound & outbound customer calls.
• Attend cab booking enquiries and assist customers.
• Follow up with leads and convert enquiries into bookings.
• Coordinate with the Operations team for booking confirmation.
• Maintain customer and booking records.
• Resolve customer queries professionally.
• Achieve calling and booking targets.
• Ensure a positive customer experience.

Kenntnisse

Excellent verbal communication

Lead follow-up

Customer handling

Target-oriented

Customer-focused

Telecalling

B2C sales

Customer service

Jobbeschreibung

Role & responsibilities

• Handle inbound & outbound customer calls.
• Attend cab booking enquiries and assist customers.
• Follow up with leads and convert enquiries into bookings.
• Coordinate with the Operations team for booking confirmation.
• Maintain customer and booking records.
• Resolve customer queries professionally.
• Achieve calling and booking targets.
• Ensure a positive customer experience.

Preferred candidate profile

• 1 - 3 years of experience in Telecalling, B2C Sales, Customer Service.
• Excellent verbal communication skills are mandatory.
• Good convincing and customer-handling skills.
• Strong follow-up and lead conversion ability.
• Target-oriented and customer-focused approach.