Telecalling Executive

Impact Guru Inc.; Mumbai Suburban; On-site; INR 180,000 - 240,000; Full time

Job summary

Impact Guru Inc. is hiring for a telecalling role in Mumbai Suburban. The position involves making outbound calls to leads, explaining services clearly, and following up with interested customers. You will maintain records, meet daily targets, and handle inquiries professionally.

Candidates should be fluent in Hindi and English, with a confident, professional attitude and basic telecalling knowledge. Prior customer service experience is preferred.

Qualifications

• Fluent in Hindi and English with clear communication.
• Confident, professional attitude and strong interpersonal skills.
• Basic telecalling and customer interaction knowledge.
• Ability to work in a target-driven environment.
• Prior telecalling or customer service experience preferred.

Responsibilities

• Make outbound calls to potential customers and leads.
• Explain the company's services clearly and effectively.
• Follow up with interested customers and leads.
• Maintain accurate call records and update customer data regularly.
• Achieve daily and weekly calling and performance targets.
• Handle customer queries professionally and provide information.
• Maintain a positive and professional approach during interactions.

Skills

Hindi-English communication

Target-driven mindset

Interpersonal skills

Telecalling basics

Job description

Role & responsibilities

• Make outbound calls to potential customers and leads.
• Explain the company's services and offerings clearly and effectively.
• Follow up with interested customers and leads.
• Maintain accurate call records and update customer data regularly.
• Achieve daily and weekly calling and performance targets.
• Handle customer queries professionally and provide appropriate information.
• Maintain a positive and professional approach while interacting with customers.

Preferred candidate profile

• Good communication skills in Hindi and English.
• Confident, positive, and professional attitude.
• Basic knowledge of telecalling and customer interaction.
• Ability to work in a target-driven environment.
• Good convincing and interpersonal skills.
• Prior telecalling/customer service experience will be preferred.