Business Development Executive

K2web Solutions; Ernakulam; On-site; INR 350,000 - 550,000; Full time

Job summary

K2web Solutions is seeking a proactive Business Development Executive to join our IT sales team. You will identify opportunities, plan tailored strategies, and manage client interactions to drive revenue.

In this role, you’ll stay updated on service offerings, handle high-volume calls with strong service standards, and coordinate with internal teams to close deals and prepare contracts. English fluency and a growth mindset are essential.

Qualifications

• Any degree required.
• Proven experience in business development in IT.
• Excellent English communication (spoken and written).
• Strong sales and relationship-building skills.
• Confident in negotiation and client servicing.
• Self-motivated, target-driven, results-oriented.

Responsibilities

• Identify, qualify, and close new business opportunities.
• Plan and coordinate business development activities with customized sales strategies.
• Stay up-to-date with all service offerings.
• Handle a high volume of client calls while maintaining top-quality service standards.
• Drive sales of all services to meet company and client needs.
• Build strong client relationships and prevent service drop-off.
• Address client complaints quickly and effectively.
• Troubleshoot issues and arrange field service calls when required.
• Manage all client correspondence and maintain accurate records.
• Schedule appointments, document transactions, and prepare necessary paperwork.
• Prepare new contracts and handle related inquiries.
• Understand client requirements and assist in preparing tailored service contracts.
• Supervise online chat and sales inquiries.
• Upsell and cross-sell services to maximize client value.
• Collaborate with internal teams to plan strategic sales approaches.

Skills

English communication

Sales

Negotiation

Networking

Relationship building

Client servicing

Education

Any degree

Tools

CRM tools

Job description

Responsibilities

• Identify, qualify, and close new business opportunities.
• Plan and coordinate business development activities with customized sales strategies.
• Stay up-to-date with all our service offerings.
• Handle a high volume of client calls while maintaining top-quality service standards.
• Drive sales of all services, ensuring they meet both company and client needs.
• Build strong client relationships and ensure there’s no service drop-off.
• Address client complaints quickly and effectively.
• Troubleshoot client issues and arrange field service calls when required.
• Manage all client correspondence and maintain accurate records.
• Schedule appointments, document transactions, and prepare necessary paperwork.
• Prepare new contracts and handle related inquiries.
• Understand client requirements and assist in preparing tailored service contracts.
• Supervise online chat and sales inquiries.
• Upsell and cross-sell services to maximize client value.
• Collaborate with internal teams to plan strategic sales approaches.

What We’re Looking For

• Education: Any degree.
• Proven experience as a Business Development Executive or similar role in the IT industry.
• Excellent English communication skills (spoken and written).
• Passion for sales, with strong analytical, networking, and relationship-building skills.
• Confident in negotiation, persuasion, and client servicing.
• Self-motivated, target-driven, and results-oriented.

Why Join Us?

If you love sales, thrive on challenges, and want to be part of a growing company that values innovation and people, K2web Solutions is the right place for you.