Business Development Executive

Kalayatan Logistics; Chakan; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Provident fund

Job summary

Kalayatan Logistics is seeking a Sales Executive in India to generate and close new business, manage customer relationships, and oversee service quality from lead to long-term account. You will drive business development through market research, referrals, and proactive outreach, while maintaining efficient CRM records and meeting targets.

Ideal candidates will have multilingual communication skills (English, Hindi, Marathi), experience with ERP/CRM systems, and a self-motivated, organized

Qualifications

• Strong written and verbal communication in English, Hindi, and Marathi.
• Working proficiency with ERP/CRM systems.
• Self-motivated and organized; capable of managing a pipeline and priorities independently.
• Comfortable with cold outreach and target-driven work.

Responsibilities

• Identify and generate new leads through market research, referrals, and outreach.
• Make cold calls and approach prospective customers.
• Follow up on and convert leads provided by the company.
• Manage the complete CRM cycle for every lead, including documentation, at each stage.
• Close leads and convert them into active customers.
• Work towards and deliver against assigned sales targets.
• Maintain regular communication and strong relationships with customers.
• Ensure customers receive the expected levels of service.
• Conduct operational follow-ups for new and critical accounts to ensure service levels are met.
• Escalate service issues to management with relevant context.
• Prepare MIS reports on sales activity, pipeline, and account performance.

Skills

Cold calling

CRM software

Lead generation

Account management

Education

Bachelor's degree

Tools

ERP/CRM systems

Job description

Role & responsibilities

Role OverviewThe Sales Executive will be responsible for generating and closing new business, and for managing the customer relationship and service experience once a customer is onboarded from lead to long-term account.

Key ResponsibilitiesBusiness Development

• Identify and generate new leads through market research, referrals, and outreach
• Make cold calls and approach prospective customers
• Follow up on and convert leads provided by the company
• Manage the complete CRM cycle for every lead, including documentation, at each stage
• Close leads and convert them into active customers
• Work towards and consistently deliver against assigned sales targets

Account & Service Management

• Maintain regular communication and strong working relationships with customers
• Ensure customers receive the expected levels of service
• Conduct operational follow-ups for new and critical accounts to ensure service levels are met
• Escalate service issues to management promptly, with the relevant context

Reporting

• Prepare MIS reports on sales activity, pipeline, and account performance
• RequirementsStrong written and verbal communication skills in English, Hindi, and Marathi
• Working proficiency with ERP/CRM systems
• Self-motivated and organized, with the ability to manage a pipeline and priorities independently
• Comfortable with cold outreach and target-driven work

Perks and benefits

Provident fund