Business Development Executive

Crescendo Worldwide; Bavdhan; On-site; INR 500,000 - 900,000; Full time

Job summary

Crescendo Worldwide is seeking a result-oriented sales professional to build strong customer relationships and drive growth. You will oversee client accounts, address issues promptly, and keep clients informed about new services to boost revenue.

Ideal candidates possess excellent communication, negotiation, and planning skills, with proficient Microsoft Office and LinkedIn usage. Bachelor's/MBA preferred and a team-player attitude are essential.

Qualifications

• Education: Bachelor's Degree or MBA preferred.

Responsibilities

• Build and maintain profitable relationships with customers.
• 2: Oversee the relationship with customers handled by your team.
• 3: Resolve customer complaints quickly and efficiently.
• 4: Keep customers updated on latest services to increase sales.
• 5: Plan strategically with organizational managers.
• 6: Expand the customer base by upselling and cross-selling.
• 7: Understand key customer needs and address them.
• 8: Conduct client reviews weekly, fortnightly, monthly and quarterly.
• 9: Know competitors and strategize accordingly.
• 10: Create Client Review Reports.
• 11: Invoicing and payment recovery.

Skills

Interpersonal communication

Communication skills

Negotiation

Time management

Planning

Market knowledge

Education

Bachelor's degree or MBA

Tools

Microsoft Office

LinkedIn

Job description

Role & responsibilities:

1. Building and maintaining profitable relationships with customers.

2. Overseeing the relationship with customers handled by your team.

3. Resolving customer complaints quickly and efficiently.

4. Keeping customers updated on the latest services in order to increase sales.

5. Meeting with managers in the organization to plan strategically.

6. Expanding the customer base by upselling and cross-selling.

7. Understanding key customer individual needs and addressing these. 8. Conducting client reviews Weekly, fortnightly, monthly and quarterly

9. Knowing your competition and strategizing accordingly.

10. Making Client Review Reports

11. Invoicing and payment recovery

Preferred candidate profile:

1. Education: Bachelor's Degree or MBA (preferred)

2. Excellent interpersonal and communication skills.

3. Proficient in all Microsoft applications.

4. Superior Service and Client knowledge.

5. A team player with leadership skills.

6. Maintain a positive attitude focused on customer satisfaction.

7. Should have excellent negotiations.

8. Excellent written, oral and listening skills required; Strong business understanding

9. Multi-tasking & Aggressive about meeting goals & timelines.

10. Proficient in Internet browsing, LinkedIn, Lead Generation

11. Proficiency in English

12. Market knowledge

13. Time management and planning skills