Business Development Associate - Renewals

Bhanzu; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

ESP Engineered is looking for a Business Development Associate in Bengaluru, Karnataka. The ideal candidate will manage customer renewals and maintain strong client relationships, working closely with cross-functional teams to enhance satisfaction. Strong communication skills and the ability to work under pressure in a fast-paced environment are essential. This role is individual contributor focused, requiring commitment and dedication to customer success.

Qualifications

• Excellent written and verbal communication skills.
• Ability to work under pressure.
• Familiarity with customer success and retention strategies.
• Willing to work in a startup environment (fast paced).
• Willing to work 6 days a week.

Responsibilities

• Oversee the entire renewal process for existing customers.
• Build and maintain strong relationships with clients.
• Work with customer success, marketing, and product teams.

Skills

Excellent written and verbal communication skills

Ability to work under pressure

Job description

Business Development Associate - Renewals

0.6 Years

Full-Time

About Us

At Bhanzu, our mission is to make math engaging, sparking curiosity and confidence in young learners. Bhanzu has successfully raised a $16.5M Series B funding round, led by Epiq Capital, with support from Z3Partners!

We are changing the way math is learned and are blossoming into India's leading math education company, positively impacting students across 15+ countries. Through Bhanzu, we aim to eradicate Math Phobia across this globe, and enable our students to pursue careers in Stem Fields, Coding, Analytics, AI and much more by ensuring their core math fundamentals are strong

Position Overview: We are seeking a Business Development Associate (BDA) focused on Renewals to join our vibrant team. The ideal candidate will play a crucial role in driving customer retention and maximizing revenue through effective management of renewal processes. This position requires a strategic thinker with strong communication skills and a passion for customer success.

Job Description

• Oversee the entire renewal process for existing customers, ensuring timely and effective communication regarding contract renewals
• Build and maintain strong relationships with clients to understand their needs, address concerns, and promote loyalty to Bhanzu's offerings
• Work closely with customer success, marketing, and product teams to align strategies and enhance customer satisfaction
• Strong understanding of customer success and retention strategies
• Willing to familiarize yourself with the company's vision and mission seeking to accomplish set goals and objectives

Requirements:

• Excellent written and verbal communication skills.
• Ability to work under pressure.
• Laptop is mandatory.
• Willing to work in a startup environment (fast paced).
• Willing to work 6 days a week.

Please Note : it's individual contributor role